Signature Sales & Management
Signature Sales & Management
Corona/Corporate (951) 520-0058
Temecula (951)695-7072
Riverside (951) 224-9229
Property Management, Leasing, Home Sales and Tenant Services
951Rents.com
“The Bottom Line in Property Management”
Corona (Corporate): 951-520-0058

Our goal is to make your experience as a landlord hassle-free and profitable. We look forward to working with you and providing you a one stop shop for all your real estate needs.


Among other services, Signature Sales & Management can:
 
  • Evaluate and get your property rent ready quickly

  • Maximize your property’s exposure through our professional marketing

  • Ensure accurate completion of the lease and associated documents

  • Collect rents and handle delinquent tenants

  • Provide a 24/7 maintenance specialist available to your tenants

  • Utilize longstanding relationships with reliable vendors to protect your
         investment

  • Offer you competitive management rates while saving you money and
         stress

  • Get a quality tenant renting your investment property faster!



    • About Us: Signature Sales and Management has offices in Corona and Temecula and offers service in Riverside, San Bernardino and Orange Counties. We have a team of professional, licensed agents and staff who are dedicated to the highest level of customer service. Signature Sales & Management has an in-house legal counsel to ensure compliance with all applicable laws.


    Incredible Value: Our mission at Signature Sales & Management is to provide you with the best value for your money. We do that by providing our clients the highest customer service possible at reasonable rates.


    Tenant Placement: Through our aggressive and innovative marketing, we are able to provide you with quality tenant applications for your rental property. Once you approve an applicant, we take care of every aspect of the move-in, from creating the legally binding lease, to administering a detailed and documented move-in inspection. For tenant placement services, Signature Sales & Management does not charge a leasing fee until your property is rented! Logically, this service is extremely valuable when considering the cost of not using Signature Sales & Management and your property remaining vacant for an additional month or even longer.


    Property Management: If you choose Signature Sales & Management for your property management service provider, you will not only receive our tenant placement services, but also save yourself the stress and time of managing your property yourself. As a property owner, you can remain anonymous to your tenants and we will field all of their calls and concerns.

    We have a 24/7 maintenance specialist available for tenants to report maintenance issues or emergencies. This service will truly give you peace of mind knowing there is always someone protecting your property and addressing maintenance emergencies, from roof leaks that could cause further damage to the property, to plumbing, electrical or any other kind of maintenance needed on your property. Furthermore, we have cultivated superior relationships with maintenance vendors to ensure the lowest cost and best service from licensed maintenance professionals.

    Another benefit of choosing Signature Sales & Management for property management is the collection of rent from the tenants. On the very day a tenant is considered late on his or her rental payment, he or she is assessed a 5% late fee (which you as an owner will receive) and served a three day notice to “pay rent or quit.” We make every attempt possible to contact the tenant and encourage rent payment to avoid eviction. As a management company, we have the ability to strictly focus on collecting rent in a professional manner, without getting involved in the personal reasons a tenant has for his or her delinquency. In addition, we work with an efficient and effective eviction company that will ensure a smooth and legal eviction if one is necessary.

    Signature Sales & Management will do everything possible to keep our owners satisfied. If at anytime you decide you no longer need our services, you may cancel the property management contract with a 30 day written notice. We do not charge a cancellation fee if you decide to discontinue our management services.

    Marketing Your Property:
  • Included: Signature Sales & Management provides powerful, custom property ads, which are posted immediately on Signature Sales & Management’s website. As a well known property management company, the Signature Sales & Management website, www.951rents.com receives high traffic from potential tenants.

  • Included: Physical Signature Sales & Management “For Rent” signage at the rental property. Your leasing agent will receive all incoming calls and work to get your property rented as quickly as possible to a qualified tenant. In addition to fielding the interest calls, your leasing agent will schedule and meet potential tenants for showings. This service, along with the posting on 951rents.com requires no upfront payment from the property owner. Signature Sales & Management is not paid until your property is leased!


  • Aggressive Online Advertising: For only $50.00, Signature Sales & Management will place a customized, high impact advertisement of your property on more than 20 popular rental, real estate and classified related websites. This option is a cost effective approach to reaching a high volume of potential tenants and has proven to be a successful marketing technique for our property owners. Like all our marketing options, our leasing agents and marketing department will do the work for you to get your investment property rented.

  • Print Advertising: Print advertising includes ads that are printed in local newspapers or similar classified publications. Print advertising is an additional option to property owners and varies by region. Signature Sales & Management does not mark up the cost of advertising and will refund any advertising funds not used. Your leasing agent will advise you on the best marketing you should consider given your specific property details and budget constraints.

    Tenant Screening: Tenant screening is crucial for effective property management. All applicants must fill out a detailed application and submit it for processing and approval. This application must include verifiable information about employment, income and residency for the past two years. Signature Sales & Management carefully reviews many factors such as credit, income, and tenant history or ownership. By examining these factors we can provide thorough recommendations on prospective applicants. Every application for a specific property will be provided to the property owner and it is the owner’s responsibility to make the final approval decision.

      All persons 18 and older, with exception to dependant adult children, are required to read and sign all rental lease agreements. If the approved applicants cannot read or understand the documentation, they must supply an interpreter of legal age to witness the signing. Any guarantors and roommates will also be required to sign the rental/lease agreement and any addendums.

    Late Cancellation Fee: Once an owner approves a tenant and signs the “Owner Approval of Tenant” document, the leasing agent proceeds with scheduling the move-in date with the tenant, collects $500.00 certified funds, and has the tenant sign a “Non-Refundable Deposit” form. The leasing agent clearly communicates that at this point, the $500.00 is non-refundable under any circumstances. If the tenant decides after signing the non-refundable form and paying the $500.00 that they are not going to move into the property, they will forfeit the $500.00. Signature Sales & Management charges a $150.00 late cancellation fee in this situation and the remaining $350.00 is applied to the property for the owner.

    Rental Payments: Signature Sales and Management does not allow personal checks to be used for the first months rent, and does not allow “payments” to be made on security deposits. All move-in funds are required to be paid by cash or certified funds at the time of executing the lease. Only the first month’s rent is required in certified funds or cash, the tenant may pay thereafter by personal check. In the event the tenant bounces 2 personal checks, he or she will no longer be able to pay by personal check.

    Walk-Through: An often overlooked and very important part of the move-in is a detailed walk-through of the property with the tenant. Your leasing agent will complete the walk through with the tenant prior to the tenant taking possession of the property. The purpose of the walk through is to document the condition of the property at time of move in. When the tenant moves out of the property, there is evidence to substantiate any claims to withhold some or all of the security deposit. Photos will be taken if necessary. An inspection form is completed and signed by both the tenant and the leasing agent. Signature Sales and Management will provide copies of all forms to the owner and tenant as well as maintain copies on file.

    Maintenance: Tenants will be encouraged to care for and maintain the property with owner pride and responsibility. Each tenant will receive a tenant manual detailing their responsibility as the primary caretaker of the property. Failure to care for the property as outlined in our tenant manual will put in danger any deposit monies and have a negative effect on his or her tenant rating. Any avoidable damage that may result from failure to notify us in a reasonable time frame will be the full responsibility of the tenant.

      Signature Sales and Management will only contact the owner when the liability is above $200.00. This amount is also listed in our property management agreement addendum.

      In the case of an emergency that can cause damage to the property or an issue of “habitability,” Signature Sales and Management will enact their management right to correct the problem to stop any further damage to the property and protect the health and safety of the tenants. The owner will be financially responsible for any costs incurred in this situation.

    Emergencies: During an emergency (i.e., water pipe breaks, roof leak), Signature Sales and Management will take all available actions to notify the homeowner. If we are unable to reach the homeowner, Signature Sales and Management will make a judgment call and take the best course of action to repair and protect your property and prevent further damage.

    Signature Sales and Management and the tenants are not liable for any damages that occur as a result of a natural disaster or act of God.

    Accounting: As part of our management agreement, Signature Sales & Management will establish an account for you and your property to accurately collect and disburse funds. The accounting software that we use meets the requirements of the California Department of Real Estate.

    Banking: The state of California requires your account to be held in a trust fund. This account does not earn interest. Signature Sales & Management establishes an account for owners’ funds separately and does not use joint accounts with broker accounts, as mandated by the California Department of Real Estate.

    Monthly Statements: Each month you will receive a monthly statement that will detail your account activity. Should you have any questions please contact us, we will be happy to answer any questions you may have.

    Disbursement of Monthly Funds: Funds will be disbursed by the 15th of each month. Signature Sales & Management does not issue funds on the weekends or holidays. If the 15th falls on either a weekend or holiday, funds will be disbursed the following business day.
  • There must be sufficient funds available in your account to issue a check.
  • Funds will be issued by a company check and will be received with your monthly statement. We have direct deposit available for $3.00 a month. If you opt into direct deposit, you will still receive your monthly statement by mail along with the direct deposit receipt.



    • End of Year: We provide a year end statement that will reflect “total amounts” for income and expenses that have taken place over the year, this break down will include management fees, leasing fees, landscape, utilities, repairs and maintenance. This statement can then be submitted by the owner to the owner’s tax preparer.

    Evictions: Evicting a tenant can be a difficult task if a owner is not familiar with the process. Signature Sales & Management does everything in our power to prevent the need to evict a tenant. From the initial tenant screening process to the diligent communication with the tenant regarding delinquent rent payments, Signature Sales & Management is able to minimize the risk of eviction.

    Three Day Notice: After the grace period to pay rent has ended (typically 3 days), the tenant will be charged a late fee equal to 5% of the monthly rent amount and be served a three day notice to “pay rent or quit.” If they do not provide the necessary funds by the end of the three days, we will recommend formal eviction proceedings to begin. Of course, it is always the property owner’s decision whether to begin eviction proceedings depending on the specific circumstances.

    End of the Lease: After the lease agreement has been fulfilled and a notice to vacate has been submitted by either owner or tenant, a target date to vacate will be set. After the tenant vacates the property Signature Sales & Management can do a full property inspection, similar to the move-in inspection done before the tenant moved-in. Each owner and tenant will receive a copy of the completed inspection report outlining any damages or maintenance issues. All issues mentioned in the report will be photographed and recorded. The owner will then assess any liability to the vacating tenant against his or her security deposit. This will be a matter solely between the owner and tenant, Signature Sales & Management does not determine liability on this matter.

  • Tenants are expected to return the rental unit in the same condition from the beginning of the lease agreement.

  • Your leasing agent will work closely with you to re-rent the property as quickly as possible.



    • Security Deposits and Refunds: Signature Sales & Management does not hold security deposits. Security deposits will be given to the owner at the beginning of the lease agreement and the owner will be solely responsible for the refunding of any monies from the security deposit to the vacating tenant at the end of the lease agreement.

    Cancellation of Rental Agreement: Signature Sales & Management requires owners and tenants to give no less than a 30 day notice of cancellation after the lease agreement period.

    File Forwarding: If an owner chooses to cancel Signature Sales and Management, we will prepare and package all documents and forward them to the owner at no charge.
  • It will be the owner’s responsibility to give the tenant notice of where to send future rental payments. We do not give out owner’s personal contact information.



    • Homeowner Failure to Pay Mortgage: In the current economic climate there has been an increase in a practice known as “rent skimming”. Rent skimming is defined as:
      “…using revenue received from the rental of a parcel of residential real property at any time during the first year period after acquiring that property without first applying the revenue or an equivalent amount to the payments due on all mortgages and deeds of trust encumbering that property.” California Civil Code Section 890(a)(1).

    In addition to the civil penalties, homeowners also face criminal penalties for multiple acts of rent skimming. California Civil Code Section 892(a). For these reasons it is the position of Signature Sales and Management to vigorously oppose any conduct that is deemed to be rent skimming.


    Frequently Asked Questions:


    What do I get for my monthly management fee?
    Among other things, your management fee buys:
  • The market presence and reputation of Signature Sales & Management.

  • Rent collection and tenant relations.

  • Twenty-four hour access to a wide array of licensed, insured maintenance
        vendors.

  • Professionally crafted and legally tested leases and related documents.



    • How long does it take to rent a home?

    Many factors affect the speed with which a property rents including supply/demand, time of year, location, and condition. Your property manager will recommend a market rent based on these factors.

    Who decides if an applicant should be placed in my property?

    You as the homeowner will be presented with all qualified tenant applications and recommendations. After review, you will ultimately make the decision which applicant(s) you would like place as tenant(s) in your investment property.

    Should I allow pets?

    There is no right or wrong answer to this question. Ultimately you will have to make that decision. Here are a couple of things to consider. Roughly 50% of tenants have a pet of some kind. Denying pets reduces your pool of potential tenants.

    Pros
  • Pet owners are normally required to provide additional security deposits.

  • Pet owners may stay longer as other property available to them may be limited.

  • Two or more pets can actually be better than one – since they provide companionship for each other and are less likely to cause damage due to boredom or anxiety.


    • Cons
    Pets can create odor and damage problems if not properly supervised by their owners.
  • Items such as carpet generally require more frequent replacement in pet friendly properties.

  • It can be difficult to obtain reliable references on pets from former landlords.

  • Pet damages sometimes exceed the amount of deposits and it can be difficult to recover the excess from former tenants.


    • Considerations
    Each case is different and comes with its own set of risk versus reward considerations. The following are some factors to consider in making your decision:
  • Do you have pets or have pets previously been in the property?

  • Does the property have older carpet?

  • Do you intend to occupy the property yourself at some point? Would you likely upgrade many items in that process anyway?

  • Do you have allergies that might be aggravated by pet odor/dander?


    • My property manager has suggested that I paint, replace a few rooms of carpet, and have the house power washed before placing it on the rental market. I’m not selling—why should I go to all this trouble and expense for tenants?

    A well-maintained property attracts better tenants, leases in a shorter time, and generally brings higher rents. Well-qualified tenants realize they are sought after and shop homes that are in good condition and offer the best value for their rent dollars. The money you “save” by not having the property in top condition will be spent on longer vacancies and the problems associated with attracting lesser qualified tenants.

    Should I buy a home warranty for my investment property?

    The law requires homeowners to maintain basic living standards of habitability for tenants. Many times the cost associated with emergency repairs far exceed the yearly fee of a home warranty. While they may not cover small repairs, they can protect your pocket book in the event of emergency repair such as a water heater or plumbing issues.


    Please contact us if you should have any further questions. We look forward to working with you!